Assistant Manager

575 Johnson Street (Victoria Retail Location)
Retail / Hourly Full Time (30-40 Hours/week)
Reports to District Manager

About ANIÁN:

ANIÁN brand ambassadors are champions at educating customers about the circular fashion and post-consumer waste textile salvaging practices at ANIÁN. They are responsible for an enjoyable and engaging shopping experience one interaction at a time.

Discover the role:

As Associate Manger, you work with the retail store team to make leadership, symmetry and productivity in the shop. Your primary role is to deliver leadership and guidance to the store staff in the absence of the district manager. Along with providing exceptional customer service that demonstrates our values towards circularity, and slow fashion.
You’ll be responsible for leading the Store Leads and Sales Associates, opening and closing the store, assisting in the organization and delegation of store workload within the team, while being a constant touch stone to store leads. Providing leadership and professionalism to the staff is one of your top priorities. When you’re not working closely with the team you’ll be providing amazing customer service and connecting with and educating customers. Here are some further details of the role:

Leadership:

• Leader of store leads - you’re focused on setting a professional and productive example to the other members of leadership team and staff.
• Connecting with customers and your team. Leading by example, you coach in the moment and you're accountable for all areas of customer experience.
• Lead the sales floor to motivate the team to achieve store sales and customer experience standards in a productive and non pressure approach.
• Work closely with the district manager on all store operations, leadership and staffing issues.
• Support the daily operations of the store to ensure tasks are completed based on previously determined priorities.
• Supporting the development of a culture that balances financial results, community impact and an execution-focus with a fun, dynamic and creative atmosphere.
• Keep the work environment professional and always keep the business needs first over personal relationships.

Customer Experience:

• Provide an exceptional customer experience for everyone who visits us at our stores, with a focus on connection and education of ANIÁN and our post consumer textile manufacturing process.
• Handle and resolve customer cases according to ANIÁN's values.
• Providing feedback to the District Manager regarding customer experiences.
• Handle product issues: fit & styling questions, product education, damaged items.
• Supporting our customers by responding to them via email or phone.
• A supportive attitude that exudes positive energy to customers and staff
• Partner with the District Manager to lead our store experience to brand awareness, positive customer outcomes, invite to return with customer experiences.

Your Background:

• Demonstrated leadership ability with at least three years of leadership experience in a customer-facing setting.
• A drive to always provide amazing customer experiences and coach your team to provide the same standard of service.
• The ability to take feedback and direction in a professional and positive manner from supervisor.
• Ability to problem solve and prioritize the needs of the business based on
current work plans and collaboration with the District Manager.
• Exceptional communication skills, both written and verbal.
• An outstanding attitude that exudes positive energy.
• College diploma or University degree preferred.
• Competent with technology. Shopify an asset

What we deliver to you:

• The opportunity to work with a dynamic, passionate team.
• Training and development to be an expert in all of our processes and programs.
• Mid-year and yearly reviews to highlight achievements and recognize development opportunities.
• Exceptional communication skills, both written and verbal.
• An outstanding attitude that exudes positive energy.
• A firsthand look into the circular fashion industry, and the retail industry.
• A competitive wage.
• Generous discount on our product.
• Other additional perks.

Apply by submitting your resume to heather@anianmfg.com & telling us about why you want to work for ANIÁN. Please include your availability.

We thank all applications for taking the time to apply. Only those selected for an interview will be contacted.

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Sales Associate

ANIÁN Vancouver & Victoria
2149 W 4th Avenue (Vancouver Retail Location)
575 Johnson Street (Victoria Retail Location)
Retail Full Time or Part Time (minimum 20 hours per week)
REPORTS TO ASSOCIATE MANAGER & DISTRICT MANAGER

About ANIÁN:

ANIÁN brand ambassadors are champions at educating customers about the circular fashion and post-consumer waste textile salvaging practices. They are responsible for an enjoyable and engaging shopping experience one interaction at a time.

About this opportunity:

As a retail sales associate at ANIÁN, you'll be responsible for delivering exceptional customer service to our new and long term customers that demonstrates our values towards circularity, and slow fashion. You'll be an ambassador to share your passion for ANIÁN through educating on our unique manufacturing and bring awareness of this process with our customers..
We’re looking for enthusiasm and determination to join our likeminded circular fashion team and growing ANIÁN family.

Discover the role:

• Focus on non pressure relationship selling, building a client base and offering an exceptional customer experience.
• Be an ANIÁN fit expert. Keep up to date on all product knowledge and provide customers with the information necessary to ensure they love their ANIÁN items.
• Support the operations of the store including but not limited to, processing POS transactions and handling cash, receiving and processing stock, picking and packing of online orders, merchandising, and inventory counts.
• Support other tasks as outlined by your district manage, associate manager or key leader during your shift.
  
  

About you:

• A high school diploma or in progress/completed post secondary education.
• Demonstrated experience delivering exceptional customer service.
• Exceptional communication skills, both written and verbal.
• A supportive attitude that exudes positive energy.
• A flexible schedule that will allow you work daytime, and weekends (weekends required).

What we deliver:

• The opportunity to work with a diverse, supportive team.
• Training and understanding of our business platforms: Shopify, Inventory and Shipping programs.
• Development and training on the everyday operations.
• Mid-year and yearly reviews to highlight achievements and recognize development opportunities.
• A competitive wage.
• Generous discount on our product!
• Investment in your professional growth
• A firsthand look into the circular fashion industry, and the retail industry.

How to apply:

Apply by submitting your resume to heather@anianmfg.com & telling us about why you want to work for ANIÁN. Please include your availability.

We thank all applications for taking the time to apply. Only those selected for an interview will be contacted.

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Key Lead

ANIÁN Vancouver & Victoria
2149 W 4th Avenue (Vancouver Retail Location)
575 Johnson Street (Victoria Retail Location)
Retail / Hourly Full Time (30-40 Hours/week)
REPORTS TO ASSOCIATE MANAGER & DISTRICT MANAGER

About ANIÁN:

ANIÁN brand ambassadors are champions at educating customers about the circular fashion and post-consumer waste textile salvaging practices at ANIÁN. They are responsible for an enjoyable and engaging shopping experience one interaction at a time.

Discover the role:

As Key Leader, you work with the retail store team to make symmetry in the shop. Your primary role is to deliver exceptional customer service that demonstrates our values towards circularity, and slow fashion.
You’ll be responsible for opening and closing the store, assist in the organization and delegation of store workload within the team, and provide leadership and professionalism on the sales floor. When you’re not working closely with the team you’ll be providing amazing customer service and connecting with and educating customers. Here are some further details of the role:

Leadership:

• Lead the sales floor to motivate the team to achieve store sales and customer experience standards in a productive and non pressure approach.
• Support the daily operations of the store to ensure tasks are completed based on previously determined priorities.
• Support the development of a culture that balances brand awareness and exposure within our community.

Customer Experience:

• Provide an exceptional customer experience for everyone who visits us at our stores, with a focus on connection and education of ANIÁN and our post consumer textile manufacturing process.
• Handle and resolve customer cases according to ANIÁN's values.
• Providing feedback to the management team regarding store processes, operations, product, people and customer experience bringing new ideas to push for continuous improvement of the business.
• A supportive attitude that exudes positive energy.
• Partner with the Store Manager and to lead our store experience to brand awareness, positive customer outcomes, invite to return with customers experiences.

Team Leadership:

• Support in training team members to ensure consistency and clarity with store procedures, product knowledge and promotions.
• Training and understanding of our business platforms: Shopify, Inventory and Shipping programs.
• Provide coaching and feedback to team members with a focus on continuous development.
• Support the on-boarding of new team members as outlined by the Store Manager.

Store Operations:

• Support the operations of the store including but not limited to receiving and processing stock, picking and packing of online orders, merchandising, and inventory counts.
• Support the execution of weekly and quarterly inventory counts.
• Unpack inventory and create and accept stock transfers.
• Assist with product quality control & accepting returns or product repairs.

About You:

• Experience in retail or customer service, supervisory/leadership experience.
• Passion for building connections with people.
• A high school diploma or in progress/completed post secondary education.
• Exceptional communication skills, both written and verbal.
• An outstanding attitude that exudes positive energy.
• A flexible schedule that will allow you to work daytime, and weekends (weekends required).

What we deliver to you:

• The opportunity to work with a dynamic, passionate team.
• Training and development to be an expert in all of our processes and programs.
• Mid-year and yearly reviews to highlight achievements and recognize development opportunities.
• Exceptional communication skills, both written and verbal.
• An outstanding attitude that exudes positive energy.
• A firsthand look into the circular fashion industry, and the retail industry.
• A competitive wage.
• Generous discount on our product.
• Other additional perks.

Apply by submitting your resume to heather@anianmfg.com & telling us about why you want to work for ANIÁN. Please include your availability.

We thank all applications for taking the time to apply. Only those selected for an interview will be contacted.

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Warehouse Worker

Victoria, BC
Full & Part-time
Wage based on experience

Join The Circle

ANIÁN is Canadian clothing brand specializing in recycled textiles and we are looking to hire a few energetic people to work at our new warehouse. As a new team player in a new facility there is tremendous opportunity to grow & excel. Apply now!

The Opportunity at ANIÁN

As part of our Warehouse crew, you’ll play a key role in the shipping & receiving, order building, and distribution of our sustainable clothing. Added duties include assisting the Returns and Repairs departments.

REQUIRED EXPERIENCE, SKILLS & ATTRIBUTES:

• Must be able to lift, load, unload, and move products, and must be able to twist, turn, croup, stoop, and/or squat repeatedly throughout the day
• Commitment to health and safety protocol and contributing to a safe workplace
• Must be flexible and adaptable as production and distribution schedules can alter day-to-day
• Must be punctual and reliable
• Must be a positive and dependable team-player with a ‘can-do’ personality
• Must be able to work with minimal supervision
• Must be a strong problem solver

BENEFITS:

• Growth opportunity
• Company events
• Store discounts

HOW TO APPLY:

Our ideal candidate has strong knowledge of our brand, is committed to creating a fun & safe work environment and is eager to help go beyond the call for our rapidly growing business.

We thank all candidates for their interest and advise that only those selected for interviews will be contacted.

ANIÁN is an equal opportunity employer committed to hiring and retention of a diverse workforce. It is essential that all individuals are treated fairly with respect to gender, race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sexual orientation, age, record of offences, religion, martial status, same sex partnership status, family status or disability.

Interested in joining our team? Please click APPLY NOW to submit your resume. Also, please indicate in the subject line/cover letter that you are applying for the Warehouse worker position.