Shipping & Returns

Shipping

Canada & USA:

Free shipping for all orders over $99 before tax.
Flat rate shipping $10 for orders under $99.


International:

We love to send our goods abroad!
Flat rate $25 for all international shipments.

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We ship via FedEx Express & Canada Post. Selection is based on your shipping address.
At time of purchase you may wish to upgrade to Express or Priority for faster shipping.

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ANIÁN is responsible for all shipped goods up until the shipping company demonstrates receipt of goods.
Once the courier has accepted the package & scanned the goods, ANIÁN relinquishes all responsibility.


Christmas Shipping Disclaimer:

As the holidays approach we are advising customers to anticipate delays. 2021 is expected to have an unprecedented amount of deliveries and online shoppers should be aware of potential issues this may cause.

Here are a few tips to get ahead of the curve:

  • Purchase as early as possible
  • Opt for an in-store pick up, if possible

Fedex shipping cut off date is December 20th.
Canada Post shipping cut off date is December 20th.

While these dates suggest your package will arrive before Christmas the sheer volume of online shopping will likely cause delays.

 

Returns & Exchanges

Extended Holiday Return Policy: Any purchase, in their original condition, made on or after November 1st 2021 will be accepted for return until January 15th 2022.
Please add order note at checkout stating purchase is a gift.

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Returns & Exchanges accepted within 30 days of receipt of goods. 
Goods must be returned in their original condition.
Refunds will be returned to the original mode of payment.
Items on sale are not eligible for returns.

We do not conduct direct exchanges - instead you will be refunded and asked to make a new purchase.

To begin the return process follow the link to our Returns/Exchanges Portal.

(Be advised it may take 3-5 business days for the return to be approved and up to 5 business days to process the return upon receipt of goods)

Please note:

  1. Late exchanges will be declined or charged a $15 restocking fee.
  2. Returns in poor condition are subject to a $15 cleaning fee. 


Canada & USA:

Flat rate return shipping fee of $15 for all Returns & Exchanges.
This fee will be deducted from your return and we will email you a return shipping label.


International:

Return Postage is your responsibility.

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If you have any questions, please email returns@anianmfg.com.