Shipping & Returns
Shipping
Canada & USA:
Free shipping for all orders over $99 before tax.
Flat rate shipping $10 for orders under $99.
International:
We love to send our goods abroad!
Flat rate $25 for all international shipments.
International orders placed from outside of Canada and the United States may be subject to the duties and taxes of the customer's country of origin.
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We ship via FedEx Express & Canada Post. Selection is based on your shipping address.
At time of purchase you may wish to upgrade to Express ($30) or Priority ($50) for faster shipping.
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ANIÁN is responsible for all shipped goods up until the shipping company demonstrates receipt of goods.
Once the courier has accepted the package & scanned the goods, ANIÁN relinquishes all responsibility.
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Insurance:
Your shipment can be insured for $15. Should a shipment be lost or stolen a reimbursement or replacement will be considered for insured shipments only.
If you are experiencing issues with your insured parcel please contact: info@anianmfg.com
Insurance is non-refundable after the order has been shipped.
Returns & Exchanges
Visit our Returns/Exchanges Portal.
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Returns & Exchanges accepted within 30 days of receipt of goods. All goods must be unwashed, unworn and in same condition as received.
Items on sale are final sale & not eligible for returns (direct exchanges allowing while supplies last).
Gift cards are not eligible for returns.
No extended discounts on previous purchases.
All socks are final sale & not eligible for returns.
All international orders placed outside of Canada are only eligible for refunds/exchanges through our online portal. We are not able to accommodate international refunds/exchanges in our retail locations at this time.
One complimentary exchange per order. Should you require a second exchange shipping will be at your expense.
Canada & USA:
Flat rate return shipping fee of $15 for all returns.
This fee will be deducted from your return.
International:
Return Postage is your responsibility.
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To begin the return process follow the link to our Returns/Exchanges Portal.
(Be advised it may take 3-5 business days for the return to be approved and up to 5 business days to process the return upon receipt of goods)
Please note:
- Late exchanges will be declined or charged a $15 restocking fee.
- Returns in poor condition are subject to a $15 cleaning fee.
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If you have any questions, please email returns@anianmfg.com.