Shipping

All Warehouse Sale items are final sale and not eligible for return, exchange, or store credit.

Canada & USA:

Free shipping for all orders over $99 before tax.
Flat rate shipping $10 for orders under $99.

International:

We love to send our goods abroad!
Some international locations are subject to a $25 flat rate shipping fee.
International orders placed outside of Canada and the United States may be subject to the duties and taxes of the customer's country of origin.

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We ship via FedEx Express & Canada Post. Selection is based on your address.
At time of purchase you may wish to upgrade to Express ($30) or Priority ($50) for faster shipping.

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ANIÁN is responsible for all shipped goods up until the shipping company demonstrates receipt of goods.
Once the courier has accepted the package & scanned the goods, ANIÁN relinquishes all responsibility.

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Insurance:

Your shipment can be insured for $15. Should a shipment be lost or stolen a reimbursement or replacement will be considered for insured shipments only.
If you are experiencing issues with your insured parcel please contact: info@anianmfg.com

Insurance is non-refundable after the order has been shipped.

Returns & Exchanges

Visit our Returns/Exchanges Portal.

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Returns & Exchanges accepted within 30 days of receipt of goods. All goods must be unwashed, unworn and free of debris and odours.

- Items on sale are final sale & not eligible for returns/refunds.
- Gift cards are not eligible for return.
- Extended discounts on previous purchases not permitted.
- All socks are final sale & not eligible for returns.
- All holiday stockings are final sale & not eligible for returns or exchanges.
- International orders outside of Canada are only eligible for refunds/exchanges through our online portal. Our retail locations are not able to accommodate international refunds/exchanges.

One complimentary exchange per order. Should you require a second exchange shipping will be at your expense.

In-store returns & exchanges:

- Original receipt or order number is required to make any returns or exchanges in-store.

- All transactions must be refunded to the original method of payment. No cash refunds will be offered.

- All debit card refunds must have the original purchaser and card present during the refund. If this can't be accommodated, store credit will be issued. 

- Gift cards and store credit cannot be refunded.

- Our retail locations are not able to accommodate international refunds/exchanges. Please apply through our online return/exchange portal. 

Canada & USA:

Flat rate return shipping fee of $15 for all online return/refunds requests.
This fee will be deducted from your refund.

International:

Return Postage is your responsibility.

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To begin the return process follow the link to our Returns/Exchanges Portal.

(Be advised it may take 3-5 business days for the return to be approved and up to 5 business days to process the return upon receipt of goods)

Please note:

1. Late exchanges will be declined or charged a $15 restocking fee.
2. Returns in poor condition are subject to a $15 cleaning fee. 

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If you have any questions, please email returns@anianmfg.com.